质量控制与质量保证

Ensuring quality isn’t simple. There are so many factors to consider and things that could go wrong. It’s like baking a cake. You can change the process by changing the ingredients, oven temperature, or how quickly you mix everything. You can also check the results when it’s done, to see what went wrong and what went right. These 2 aspects go hand in hand to ensure you’re making a quality cake.

When it comes to quality management, we call examining the process quality assurance, and examining the results quality control. Both are vital to ensuring your product is repeatable and high quality. This course will show you the differences between quality assurance and quality control, and their purpose during production.

By the end of this course, you’ll be able to:

• Differentiate quality control and quality assurance
• Explain how quality control and quality assurance work in the production process

Why take this course?

Quality control and quality assurance are crucial components of any quality management system, and it’s important to know what they both do. This course, suitable for business owners, leaders, and operation managers, gives an overview of both processes.

10 mins | SCORM | Takeaway Tasks